MARINA MIRAGE, C Jetty, Sea World Drive, Main Beach, Gold Coast.

TERMS AND CONDITIONS OF HIRE FROM 15/09/2020

ARRIVAL
It is appreciated if you could be as close to possible to the
agreed hire time but no more than 15 minutes early as we
have to prepare boats for others also
Drinking of alcohol from car park to our office is illegal and
will jepodise your hire,the marina is a public place and
Police do patrol ,drinking in a public place is illegal and
does carry fines
Arriving more than 1 hr after agreed time unless contact
has been made will forfeit your hire

ALCOHOL
All alcohol is byo in moderation and at our discretion you
may be asked to take some back to your car and not on
boat
Spirits can only be in premixed cans or bottles from bottle
shop unopened ,home made mixes will not be allowed on
the boat,beer wine etc is ok ,sensible amounts for the
duration of your hire only
Any person who arrives intoxicated or showing signs of
substance abuse will not be permitted on boats
You must be in a manner fit for public or bond will not be
refunded and Police called

ANIMALS AND PETS
Unfortunately we do not allow any pets on boats at all
BONDS
All hirers of boats must pay a bond as per web site from
$500 to $1000 incase conditions of hire on hire form are
not met and any other verbal directions which may be
deemed nessesary on the day
Bonds can be paid with cc or direct deposit ,they must be
done in person by person hiring the boat
Mirage boat hire staff will show you over the boat and you
are welcome to take as many pictures as you like
Bond will not be refunded if conditions of hire are not met
or any other conditions applied to you for safety on the day
of hire or for any conduct which is antisocial behavior or
where police are called for assistance

BOOKING PROCEDURE
All bookings must be paid for in full before the cruise date
,you can use cc over the phone, cash or in some cases direct deposit.

Please call our office on 0422471050 to book during b/h
9am to 4.30pm. Bookings are essential and without you may be
inconvenienced. We do not refund for change of minds.

CANCELLATIONS
Cancellations for other than agreed bad weather will result
in no refund.
We cannot control the weather but at no time would we
allow anyone to take a boat out that would place anyone in
an unsafe situation.
Should the weather on the day be deemed unsafe by
Mirage boat hire a transfer to another day or if not possible
we would refund all money paid. We do not allow cancellation prior to the day of hire based on
forecasts.

HIRE RATES
Hire rates are as per website but are subject to change.
During peak times and public holidays, a higher fee is applicable.

HIRE TIMES
Hire times are from 9am to 4pm or as arranged with
Mirage boat hire
Bookings are essential and payment is due at time of
booking

TIDYNESS
As per hire agreement it is expected that a reasonable
amount of care be used towards tidiness and general use
of boats ,excessive untidiness will result in cleaning fees
,possible loss of bond for extreme situations

VOUCHERS
From time to time we have different companies selling our
boat hires
Vouchers are used to give you a discounted hire and for
us to pick up business in quieter times
To use a voucher you must abide by both theirs and our
terms and conditions. Vouchers can not be used on public hols or peak period
between Xmas and New Year or as indicated on vouchers.

To use a voucher you must book ahead inside dates
indicated on the voucher. Vouchers can not be used on the same day, must be booked
min 48hrs ahead.

ALL GUYS/BUCKS
Our skippered party boats which are driven by our skipper
and prices can be seen on our website for all guy functions.

Any entertainment must be authorized by Mirage boat hire
before the day of hire to avoid disappointment.