BOOKING , CANCELLATION AND BAD WEATHER POLICY AS OF 1/10/09
BOOKINGS
ALL BOOKINGS MUST BE ACCOMPANIIED WITH A 50% DEPOSIT TO SECURE BOOKING, VIA CC OR CASH
DEPOSITS ARE NON REFUNDABLE AND NON TRANSFERABLE UNLESS BAD WEATHER PREVAILS (see bad weather policy below)
BALANCE OF HIRE FEE AND BOND AS PER PRICE LIST ARE TO BE PAID ON OR BEFORE DAY OF HIRE
CRUISES WHERE MIRAGE BOAT HIRE SUPPLY FOOD MUST BE PAID IN FULL AT TIME OF HIRE AND ARE TOTALLY NON REFUNDABLE
CANCELLATIONS
CANCELLATIONS BY CUSTOMER WILL RESULT IN LOSS OF DEPOSIT UNLESS DEEMED UNSUITABLE WEATHER BY MIRAGE BOAT HIRE IN WHICH CASE A REFUND OF DEPOSIT OR TRANSFER TO ANOTHER DAY IS PERMITTED
BAD WEATHER
BAD WEATHER IS DECIDED BY MIRAGE BOAT HIRE ON DAY OF HIRE AFTER CHECKING WEATHER REPORTS AND RADAR
CONSISTANT HEAVY RAIN WITH NO SIGN OF IMPROVEMENT OVER GOLD COAST BROAD WATER AND SURROUNDING WATERWAYS WILL RESULT IN REFUND OF DEPOSIT OR TRANSFER TO ANOTHER DAY
WHILST WE HOPE THAT YOUR DAY IS BEAUTIFUL AND SUNNY THIS IS A SUB TROPICAL ENVIRONMENT AND NOT EVERY DAY IS PERFECT, DURING SUMMER MONTHS SHOWERS CAN COME AND GO FREQUENTLY
MIRAGE BOAT HIRE WILL NEVER PLACE A CUSTOMER IN AN UNSAFE SITUATION DUE TO STRONG WIND OR RAIN
REFUSAL TO HIRE
MIRAGE BOAT HIRE RESERVE THE RIGHT TO REFUSE HIRE OR ENTRY ON A VESSEL TO ANY PERSON WE FEEL MAY JEPODISE THE SAFETY OF THEMSELVES OR OTHERS ON BOARD THE VESSEL OR ON GOLD COAST WATER WAYS AS PER HIRE AND DRIVE ACT
A SENSIBLE AMOUNT OF ALCOHOL IS ALLOWED ON VESELS AT DISCRETION OF MIRAGE BOAT HIRE AND STAFF